Integrates with the tools you already use
PSA & Ticketing
RMM & Endpoints
Apple MDM
CSAT & NPS
Real-time dashboards, actionable reports, and deep integrations with the tools your team already uses — all in one place.
Integrates with the tools you already use
PSA & Ticketing
RMM & Endpoints
Apple MDM
CSAT & NPS
Token-based public URLs mean any screen in the office can show the right data — no logins required.
Real-time service board performance with a configurable 5-level DEFCON alert system. Assign up to 3 pods — each mapped to a ConnectWise board — and know instantly when ticket counts hit critical thresholds.
Per-technician open and closed ticket counts with CSAT scores and role-based performance targets. Keep your whole team accountable on the big screen without a single login.
Live ticket display with SLA countdowns, project lists, and fully customizable status groups. Choose from four board types — Tickets, Projects, Sales, or Builds — each with its own shareable URL.
Pull data from ConnectWise and turn it into insights your team and clients can act on.
Aging invoice summaries synced directly from ConnectWise, with per-client drill-down to individual invoice details.
Closed ticket breakdown by SLA status, source, and priority for any date range — ready to share with clients.
Annual technician KPIs: ticket counts, average time-per-ticket, and comparisons against configurable role targets.
Hierarchical breakdown by Type → Subtype → Item with full drill-down to individual tickets and time metrics.
Historical Friday snapshots of open ticket counts by board — track trends over weeks and months at a glance.
Ask plain-English questions about your tickets, invoices, and performance data and get instant answers — no SQL, no exports, no waiting. Powered by AI and connected directly to your live database.